Resolved
(1) That the report be noted.
(2) That appropriate results be used in the setting of Business Plan and Service Plan objectives and targets.
(3) That it be agreed that the 2016 results be used as a baseline for future target setting and benchmarking (given the change in methodology for identifying and receiving information from respondents).
(4) That the action plan for reviewing and developing the survey content for 2017/18 be agreed.