Issue - decisions


Business Case: Joint Customer Services

02/02/2016 - Proposal for a Joint Customer Service Team with South Northamptonshire Council

Resolved

 

(1)          That the final business case for a Joint Customer Service Team with South Northamptonshire, in relation to non-staffing matters, be noted.

 

(2)          That it be noted that the business case had been considered and approved on 14 January 2016 by the Joint Commissioning Committee with regard to staffing matters and that this included consideration of consultation responses from affected staff and trade union representatives.

 

(3)          That the final business case to share a joint Customer Service Team between CDC and SNC be approved for implementation, subject to similar consideration and approval by SNC Cabinet on 8 February 2016. 

 

(4)          That authority be delegated to the Director of Operational Delivery in consultation with the Leader of the Council to make any non-significant amendment that may be required to the business case following the decision by SNC Cabinet.