Issue - meetings

Report of the Director of Resources and Interim Corporate Performance Manager

Summary

This report covers the Council’s performance for the period 1 April to 30 June 2012 as measured through the Performance Management Framework.

Recommendations

The Executive is recommended:

(1)               To note the many achievements referred to in paragraph 1.3.

(2)               To request that officers report in the second quarter on the items identified in paragraph 1.4 where performance was below target or there are emerging issues or risks.

(3)               To agree the responses identified to issues raised in the end of year performance report in paragraph 2.1 or to request additional action or information.

(4)               To identify any further performance or risk related matters for review or consideration in future reports.

Approved, with the addition of the further recommendation that ‘That a review take place of all indicators and the frequency of reporting and that this process includes the lead member meeting with their Heads of Service to consider whether indicators should be reported quarterly, half yearly, annually or no longer measured’.

The Director of Resources and the Interim Corporate Performance Manager submitted a report which covered the Council’s performance for the period 1 April to 30 June 2012 as measured through the Performance Management Framework.

In introducing the report, the Lead Member for Performance Management and Improvement explained that the report showed a full summary of the performance for the first quarter which indicated a satisfactory progress at 93.7%.  There was only one red which was on the public perception of street cleanliness for the annual customer satisfaction survey results were due in September/October. Executive was assured that overall standards had not fallen and the results would give an independent third party view.

Members commented that there was considerable repetition of statistics which did not change every quarter and agreed that a review should take place by all Lead Members with their Head of Service to decide which indicators the report should focus on in each quarter.

Resolved

(1)               That the following achievements be noted:

Cherwell: A District of Opportunity

·        Actions are on-going to promote apprenticeships and other routes to work and education. In June, 6 regular Job Clubs were held: 2 in Banbury, 3 in Bicester and 1 in Kidlington. 4  'Career & Opportunity Gateway' Job Clubs were held at the Mill Cottage on Wednesdays.  4 additional Job Club workshops were introduced in June, on Thursdays at the Mill Cottage.  This brings the total number of job clubs for Q1 to 25. A successful Job Fair (to allow job seekers to meet employers) was also held in Banbury in April.

·        Progress is currently on track for the delivery of 100 affordable homes in the District and current risks to delivery are being managed, in particular, further assessments are being made of the contribution the South West Bicester development can make by year end. The schemes at Dashwood Road School in Banbury and Bryan House in Bicester are due to complete by early September with official scheme openings happening later that month. 31 homes delivered in Quarter 1 against target of 27.

·        Key strategic sites for the provision of new commercial and leisure facilities in Banbury have been clearly identified and initial consideration has been given to potential development strategy through some initial soft market testing. Sites also form on-going process of completing necessary Supplementary Planning Documents and master planning, running alongside the production and publication of the Core Strategy. These sites are being project managed at present through the Banbury Development Group.

·        Bicester Town Centre continues to progress well. A name for the Centre is urgently required to progress marketing of the units. Minor changes now required to entrance/layout of the new Cinema due to new operator but these can be accommodated by the contractor.

A Cleaner Greener Cherwell

·        Very wet first three months have made garden waste tonnages fluctuate wildly with some weeks low tonnages & some very heavy tonnages. Some Environment Agency changes regarding street sweepings may reduce recycling rates by 1% in the future.

·        The Annual customer satisfaction survey  ...  view the full minutes text for item 40