Issue - meetings

Report of Head of Transformation

Summary

This report outlines the Council’s updated Consultation and Engagement Strategy performance for the period 2012 -2015.

Recommendations

The Executive is recommended to:

(1)               Note past achievements in this area as a foundation for the updated strategy and action plan.

(2)               Agree the proposed consultation and engagement strategy and action plan and request that performance is reviewed on a regular basis.  

Recommendations approved

The Head of Transformation submitted a report which outlined the Council’s updated Consultation and Engagement Strategy performance for the period 2012 -2015.

In introducing the report, the Leader explained that the Strategy built on good practice, increased the use of electronic consultation and ensured consultation was cost effective and robust.

Resolved

(1)               To note past achievements in this area as a foundation for the updated strategy and action plan.

(2)               To agree the proposed consultation and engagement strategy and action plan and request that performance is reviewed on a regular basis.  

Reasons

The Council has a strong track record with regards to public consultation. It includes collecting information on customer satisfaction, budget and spending priorities as well as many activities to improve customer service and accessibility.

The strategy aims to continue with this approach, to maximise the use of electronic consultation and ensure that local residents and stakeholders continue to be able to feed their views into the council to help shape services and improve performance. 

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