Issue - meetings


Customer Engagement Strategy & Delivery Options

Meeting: 07/04/2026 - Executive (Item 137)

Outline Business Case: Customer Experience Strategy, Customer Front Door

Exempt report of Executive Director Resources

Additional documents:

Decision:

Resolved

 

(1)            As set out in the exempt decisions.

 

(2)            As set out in the exempt decisions.

 

(3)            As set out in the exempt decisions.

 

(4)            As set out in the exempt decisions.

 

(5)            As set out in the exempt decisions.

Minutes:

The Executive Director Resources submitted an exempt report which sought agreement of the outline business case: Customer Experience Strategy, Customer Front Door.

 

Resolved

 

(1)          As set out in the exempt Minutes.

 

(2)          As set out in the exempt Minutes.

 

(3)          As set out in the exempt Minutes.

 

(4)          As set out in the exempt Minutes.

 

(5)          As set out in the exempt Minutes.

 

Reasons

 

As set out in the exempt Minutes.

 

Alternative options

 

As set out in the exempt Minutes.