Issue - meetings

Report of Assistant Director – Customer Focus

Purpose of report

To present the approach for measuring, monitoring, and reporting on the council’s performance and progress towards its priorities and objectives for 2023/24.

Recommendations

The meeting is recommended:

1.1       To approve the proposed approach for measuring and monitoring the council’s performance against achieving its desired outcomes for 2023/24.

Resolved

(1)           That the proposed approach for measuring and monitoring the council’s performance against achieving its desired outcomes for 2023/24 be approved.

The Assistant Director – Customer Focus submitted a report to present the approach for measuring, monitoring, and reporting on the council’s performance and progress towards its priorities and objectives for 2023/24.

Resolved

(1)          That the proposed approach for measuring and monitoring the council’s performance against achieving its desired outcomes for 2023/24 be approved.

Reasons

This report sets out a suggested framework for measuring and monitoring the council’s performance and progress towards achieving better outcomes for its communities. This framework will ensure there is a clear pathway to achieving success, hence the recommendation for approval of the proposed framework.

Alternative options

Option One: Not to agree a performance management framework, but without one the council cannot monitor its progress towards its desired outcomes and therefore agree any corrective action that might be necessary to keep them on track. Therefore, the council would risk not delivering its desired outcomes for its communities. This option has therefore been rejected.