Decision details

Resolved

(1)          That it be noted that overall satisfaction with the Council and perception of how the Council represents value for money was rated at 79% and 55% respectively amongst survey respondents, both of which represent the highest levels of satisfaction since the survey began in 2006.

(2)          That agreement be given to consider the areas identified as being of most importance to survey respondents, and those which may be identified for improvement or investment as part of the business planning and budget setting process for 2016/17 based on survey respondent feedback. 

(3)          That survey respondents be thanked for their contribution.