Decision details

To adopt the Tenant’s Charter, following consultation  

Resolved

(1)          That the Tenants Charter (Appendix 1), which sets out a new service standard that all tenants can expect to receive from the Council whilst they are living within properties the Council manages, be approved.

(2)          That the planned publicity and promotion to ensure a raising of the standards of rented properties within the District, following the motion at the Council meeting on 17 July 2023 that called on the Executive to reiterate the basic rights of tenants across Cherwell and the responsibilities of landlords and run a public awareness campaign of the Charter, encouraging tenants to be aware of their rights and where local sources of advice and support can be found, be approved.