Decision details


Tenants Charter

Decision Maker: Executive

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes

Purpose:

To agree the next steps following referral to Executive via motion (agreed as amended) at 19 December 2022 Council

 

Reason for urgency: As an action from Full Council this matter should be expedited. As an authority this is something we can and should move forward without delay. We need agreement to take next steps so to wait until the next scheduled Executive meeting would add an unnecessary delay. The decision is key due to the impact across two or more district wards. As the key decision was not included on the Executive Forward Plan giving the required 28 days’ notice, the Chairman of the Overview and Scrutiny Committee has been notified and agrees to the decision being taken.

 

Decision:

Resolved

 

(1)           That the drafting of a Tenants Charter, which will set out a new service standard that all tenants can expect to receive from the Council whilst they are living within properties the Council manages and will be developed in consultation with our tenants, be approved.

 

(2)           That it be noted that as part of the drafting and future adoption of the Charter, the Council and its Officers will engage with Registered Social Landlords and Private Landlords to seek improvements in the services that they are providing to their residents in Cherwell.

 

Reason Key: Significant Effect on communities in two or more wards;

Corporate Priorities : Housing that meets your needs;

Reason No Public Access: No

Declarations: None

Subject to Urgent Proceedings: No

Contact: Nicola Riley, Assistant Director Housing and Wellbeing Email: nicola.riley@cherwell-dc.gov.uk Tel: 01295 221724, Richard Smith, Head of Housing Email: richard.smith@cherwell-dc.gov.uk Tel: 01295 221640.

Report author: Nicola Riley

Publication date: 07/02/2023

Date of decision: 06/02/2023

Decided at meeting: 06/02/2023 - Executive

Effective from: 11/02/2023

Accompanying Documents: