Issue - meetings

Report of Assistant Director – Customer Focus

Purpose of Report

To give the committee an update on the council’s progress towards delivering its Business Plan priorities for 2022/23 up to December 2022.

Recommendations

Officers recommend the committee:

1.1       To note the monthly Performance Report for December 2022 and provide any comments for the Executive Committee to consider on the 6 February 2023 meeting.

Resolved

(1)      That, having given due consideration, the monthly Performance Report for December 2022 be noted and no comments be passed to the Executive for consideration at their 6 February meeting.

The Assistant Director – Customer Focus submitted a report which updated the Committee on the council’s progress towards delivering its Business Plan priorities for 2022/23 up to December 2022.

In introducing the report, the Performance and Insight Team Leader reported that out of the 33 monthly performance measures, 26 had reported green for October 2022, with 2 reporting amber and 4 reporting red. Data would not be available for one measure until later in the month. With regards to the measure, “Number of homeless households living in temporary accommodation” that was reporting red, the Performance and Insight Team Leader explained the Housing team were working hard but due to continued increase in demand and delays in moving clients to permanent accommodation,  the number of homeless households living in temporary accommodation had increased. The Housing Team has secured five more placements for temporary accommodation to meet the specific needs of survivors of domestic abuse and other vulnerable women.

In relation to the measure “Number of affordable homes delivered including CDC and Growth Deal targets” which was reporting red, the Committee was advised that December was a quieter month for developers by for year to date, the figures were green and delivering ahead of the yearly target.

Regarding the reduction of waste recycled and composted, which was reporting amber, the Committee was advised that the Waste Services team monitored performance nationally and there was a downward trend nationally for less recycling of packaging. It was thought this could be an indication that people were moving towards ‘use your own packaging’ style services.

Resolved

(1)      That, having given due consideration, the monthly Performance Report for December 2022 be noted and no comments be passed to the Executive for consideration at their 6 February meeting.