Issue details

Approval of The Customer Complaints Procedure and The Unacceptable and Unreasonable Behaviour Procedure

 

 

To update the Portfolio Holder on the review and update to The Customer Complaints Procedure and The Unacceptable and Unreasonable Behaviour Procedure and recommend approval of the procedure documents.

Decision type: Non-key

Decision status: Recommendations Approved

Notice of proposed decision first published: 14/08/2023

Reason for urgency:
Decision non-key

Decision due: Not before 1 Sep 2023 by Portfolio Holder for Corporate Services

Lead member: Portfolio Holder for Corporate Services

Lead director: Assistant Director Customer Focus

Department: Customer Services

Contact: Natasha Barnes, CSC Service Delivery Manager Email: natasha.barnes@cherwell-dc.gov.uk Tel: 01295 221965.

Reason No Public Access: No

Decisions

Documents