The Strategic Director Customer Service and Resources submitted a report regarding the findings of the Revenues and Benefits Service Delivery Options Appraisal.
Resolved
That the resolutions as set out in the exempt minute be agreed.
Resaons- The value for money review of the Council’s Revenues and Benefit Service reported to the Executive in June 2008, identified two separate strands for potential improvement. This report considers the outcome of the research into the service delivery options for securing improved Value for Money in service delivery.