Issue - meetings

Report of Assistant Director – Customer Focus

Purpose of report

To report to the committee the council’s performance position at the end of Quarter 2 2024-25.

Recommendations

The Overview and Scrutiny resolves:

1.1       To consider and note the contents of the council’s performance Quarter 2 report.

Resolved 

(1)       That having given due consideration, the Council’s Performance Monitoring Report Quarter 2 2024 - 2025 be noted.

The Committee considered a report from the Assistant Director – Customer Focus that detailed the council’s performance position at the end of quarter 2 2024-2025.  

In introducing the report, the Portfolio Holder for Corporate Services advised that of the 17 business plan measures with set targets, 14 were either achieved or within the agreed tolerance, one was slightly behind target, and two behind target. The two measures that were operating behind target related temporary accommodation where 77 households were reported in temporary accommodation against the maximum target of 45, and that the net additional housing completions to meet Cherwell needs where 307 housing completions (provisional) were reported against a target of at least 571 for the first half of the year.

In response to a question asking for more detailed figures in the rise of people in temporary accommodation and the support provided to single people with complex needs facing evictions from home office accommodation the Assistant Director – Housing and Wellbeing explained that residents who have not intentionally made themselves homeless are eligible to apply for emergency temporary accommodation, and that the process was designed to aid those with complex needs. With regards to more detailed figures, it was explained that due to the complexity and flux of homelessness applications detailed figures as to specific rise in reasons for homelessness are difficult to pinpoint.

In relation to a question on unmet housing needs, noting the position of 307 provisional housing completionsagainst the target of at least 571 for the first half of 2024, and whether it was due for concern, the Assistant Director Planning and Development explained that it was a concern, and that it is due to many complex site specific challenges related to infrastructure and the housing needs of neighbouring authorities. It was also stated that the Councils position reflects national trends in unmet housing needs.

Resolved 

(1)       That having given due consideration, the Council’s Performance Monitoring Report Quarter 2 2024 - 2025 be noted.