Issue - meetings

Report of Assistant Director – Customer Focus

Purpose of report

To give the committee an update on how well the council is performing in delivering its Q1 priorities for 2023/24.

Recommendation

The Committee are recommended:

1.1       To review the Council’s Quarter 1 performance for 2023 and agree any recommendations for Executive consideration.

Resolved

(1)       That having given due consideration, the Council’s Quarter 1 performance be noted and no recommendations be submitted for Executive consideration.

The Committee considered a report from the Assistant Director – Customer Focus that detailed the quarter one performance for 2023/2024.

Councillor Barry Wood, Leader of the Council, introduced the report, and explained that the Council had in place a comprehensive and robust performance management framework. For Quarter one, 82% of measures had achieved their target.

With regards to Peer Reviews actions, the Assistant Director – Customer Focus clarified that 15 of the actions had been achieved during quarter one, rather than 14 as stated in the report.

In response to questions asked by the Committee in relation to indicator BP1.2.04 Number of affordable homes delivered, the Assistant Director – Growth and Economy confirmed he would seek a detailed response for circulation after the meeting.

Regarding indicator BP1.2.13 Net additional housing completions to meet Cherwell needs, the Assistant Director – Growth and Economy advised the Committee that the Council had an annual obligation to report details of the number of houses completed. The annual target was 1142, which meant a quarterly target of 286. Quarter one had come in slightly under target with 173 completions, however the Assistant Director – Growth and Economy explained that historically quarterly figures fluctuated dependent on outside influences such as market conditions and developer activity. For 2022/23 the Council had achieved 1318 completions across the year, exceeding target.

A number of detailed questions were asked in relation to indicators BP1.2.10 and BP1.2.11, % of major and non-major applications overturned at appeal; BP2.2.01 % waste recycled and composted; BP3.2.01 and BP3.2.02 % of Council tax collected, increase council tax base and % of Business rates collected, increase NNDR base; and the measure relating to illegal flytips. Officers agreed to circulate written responses on the questions after the meeting.

Resolved

(1)       That having given due consideration, the Council’s Quarter 1 performance be noted and no recommendations be submitted for Executive consideration.