Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: No
Resolved
(1) That the Housing Management Performance Annual Report submitted in accordance with the Housing Ombudsman’s Complaints Handling Code be noted.
(2) That it be noted that Housing Management Performance Report and the Complaints Handling Code self-assessment, would be published on the Council’s website and would form the basis of the Council’s return to the Housing Ombudsman for 2024-25.
Report author: Richard Smith
Publication date: 17/07/2025
Date of decision: 16/07/2025
Decided at meeting: 16/07/2025 - Accounts, Audit and Risk Committee
Accompanying Documents: