Decision details

The Committee considered a report from the Director – Strategy and Commissioning that detailed the Council’s performance during Quarter Two, 1 June to 30 September 2017.

With regard to indicators 3.2.2 a to c, average time taken to process new Housing benefit claims, change of circumstances, and new claims and changes to Housing benefit, the Committee asked for further information regarding the length of time customers had to wait and what the longest wait was. The Chief Finance Officer agreed to circulate the information.

In connection with indicator 3.3.1, deliver the actions identified within the revised Homelessness prevention strategy, the Committee asked if there was any homelessness provision within the district. The Director – Strategy and Commissioning agreed to find out and circulate information to the Committee.

With regard to the Equalities Action plan sunburst, ‘to ensure Cherwell District Council meets all government requirements’, the Committee asked for more information concerning the areas reporting as amber, and which government requirements were not being met. The Director – Strategy and Commissioning agreed to circulate the information.   

Resolved

(1)       That the exceptions highlighted be noted

(2)       That no performance related matters be referred to Executive